Refund and Returns Policy

We take great care to ensure all products are inspected and securely packaged before shipping.

Eligibility for Returns & Refunds

Returns or refunds will be considered only if the item is received in a damaged condition.

To be eligible:

• The damage must have occurred during shipping
• Proof is required at the time of delivery

Proof of Damage

Customers must provide:

• Clear photos and/or videos showing the damaged product
• Photos of the original packaging
• Evidence that the item was damaged upon arrival

All proof must be submitted within 48 hours of delivery.

Non-Eligible Cases

Returns or refunds will not be accepted for:

• Change of mind
• Incorrect orders placed by the customer
• Normal wear and tear
• Damage caused after delivery
• Failure to provide sufficient proof

Refund Process

Once the submitted evidence is reviewed and approved, we will:

• Offer a replacement or
• Issue a refund to the original payment method, at our discretion

Processing times may vary depending on the payment gateway.

Contact

To request a return or refund, please contact us with your order details and proof of damage through the contact number: 0773242611